Privacy, terms & disclaimer.

Privacy notice

Pollen Healthcure Private Limited (“Pollen”, “we”) is the data fiduciary for information collected on this website.

What we collect

When you use a form we collect your name, email address, phone number (optional), organisation (optional), the product you ask about (optional), your message and the address of the device you used (for spam protection). We do not collect payment details; online purchases are handled by our partner store Viamed, which has its own policies.

Why we use it

To reply to your enquiry, to process a safety report or a job application, and to keep the website safe. We do not sell your data or use it for advertising.

Who sees it

Our own team members who handle your type of enquiry. We share data with others only when the law requires it, or with service providers who host the website on our behalf.

How long we keep it

Enquiries are kept for as long as needed to respond and for a reasonable period afterwards; safety reports are kept for the period the law requires.

Your rights

You can ask to see, correct or delete the personal data we hold about you, or withdraw your consent, by writing to care@pollenhealthcure.com.

Cookies

This website uses only a session cookie that keeps forms secure and, for signed-in staff, keeps them signed in. We do not use advertising or tracking cookies. Closing the cookie notice is remembered in your browser's local storage, not in a cookie.

Terms of use

By using this website you agree to these terms.

• The content (text, images, logos, packaging artwork, certificates) belongs to Pollen Healthcure Private Limited or its licensors. Please do not copy or reuse it without permission.
• We take care to keep the information accurate, but products, packs and prices can change. The approved package insert and the pack label always take precedence.
• Links to other websites, including our online partner Viamed Lifescience Pvt Ltd, are provided for convenience; those sites are not under our control.
• Please do not misuse the website: no attempts to break, overload or scrape it.
• These terms are governed by the laws of India; the courts at Pune have jurisdiction.

Medical disclaimer

Injectables are prescription (Rx) medicines for use by or under the supervision of qualified healthcare professionals. Nutrition products are not for medicinal or parenteral use and are not intended to diagnose, treat, cure or prevent any disease. Pregnant or lactating women, the elderly and people with medical conditions should consult their health professional before use.

Information on this website is general and is not medical advice. Always follow the advice of your doctor and the approved package insert. To report a side effect or a quality concern, see Safety & pharmacovigilance.